Mystery Shopping & Audits
 See your organization the way your customers see it.
Get Set Services Mystery Shopper program provides you with an
accurate and in-depth analysis of your products and your
organization as seen through the eyes of your most important
audience "your customers". By increasing customer
satisfaction, you’ll notice an enhanced retail relationship with
consumers, healthy sales growth and higher profits. Many times
there’s an immediate payback.
This service is completely tailored to assess the performance of
your organization in several key areas:
- Store appearance
- Telephone procedures
- Customer service
- Product knowledge
- Competitive shopping
- Refund procedures
- Crucial policies and procedures
Whether you operate a Supermarket, Convenience Store
or Restaurant, Mystery Shoppers evaluate a certain aspect of your
business or give you a broader picture of your customers’
experience. Our in-depth questionnaire focuses on key customer
questions:
How are customers treated as they enter your business?
Do your employees exhibit a positive, friendly attitude?
Are your product displays organized and fully stocked?
Is signage displayed properly and are sale items clearly marked?
After our visits, you'll be sent a thorough report
outlining the strengths and weaknesses observed.
For additional information
contact
us:
Get
Set Services, Inc.
P.O. Box 107
Valrico, FL 33595
Phone: (813) 689 -2767
Fax: (813) 689-2579
Email:
contactus@getsetservices.com
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